Updated at 2024-04-04

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This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) by Emergent Line EmergentLine.com. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. 

 

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

 

• Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you, such as your language preference or login information.

• Company: For the purposes of this Policy, any and all reference to Emergent Line, or EmergentLine.com is in the representation of Emergent Line LLC. When this policy mentions "Company," "we," "us," or "our," it refers to Emergent Line LLC, which is responsible for your information under this Policy.

• Country: where Emergent Line or the owners/founders of Emergent Line are based, in this case, is the United States.

• Customer: refers to the company, organization, or person who signs up to use the Emergent Line or EmergentLine.com Services.

• Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Emergent Line EmergentLine.com and use the services.

• IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. Therefore, an IP address can often be used to identify the location from which a device connects to the Internet.

• Personnel: refers to those employed by Emergent Line or are under contract to perform a service on behalf of one party.

• Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

• Service: refers to the service provided by Emergent Line as described in the relative terms and on this platform.

• Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

• Website: Emergent Line’s site, which can be accessed via this URL: www.EmergentLine.com

• You: a person or entity that is registered or not with Emergent Line to use the Services.

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Information automatically collected

 

Some information like your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our platform. This information may be used to connect your computer to the Internet. Other information collected automatically could be a login, e-mail address, password, computer and connection information such as browser plug-in types and versions and time zone setting, operating systems and platforms, purchase history (we sometimes aggregate with similar information from other Users), the complete Uniform Resource Locator (URL) clickstream to, through and from our Website that may include date and time; cookie number; parts of the site you viewed or searched for; and the phone number you used to call our Customer Services. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

 

We automatically collect certain information when you visit, use or navigate the platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our and other technical details. This information is primarily needed to maintain the security and operation of our platform and for our internal analytics and reporting purposes.

 

Personnel

 

If you are an Emergent Line worker or applicant, we collect the information you voluntarily provide. We use the information collected for Human Resources purposes to administer benefits to workers and screen applicants.

 

You may contact us to (1) update or correct your information, (2) change your preferences concerning communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes, and deletions will not affect other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.

 

Sale of Business

 

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Emergent Line EmergentLine.com or any of its Corporate Affiliates (as defined herein), or that portion of Emergent Line EmergentLine.com or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

 

Affiliates

 

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by, or is under common control with Emergent Line EmergentLine.com, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

 

Governing Law

 

The laws of the United States govern this Privacy Policy without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield or the Swiss-US framework.

 

The laws of the United States, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of our website may also be subject to other local, state, national, or international laws.

 

Using EmergentLine.com or contacting us directly signifies your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not use our website or services. However, continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

 

Your Consent

 

We've updated our Privacy Policy to provide complete transparency into what is being collected when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

 

Links to Other Websites

 

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Emergent Line. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness. Please remember that our Privacy Policy is no longer in effect when you use a link to go from the Services to another website. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. In addition, such third parties may use their own cookies or other methods to collect information about you.

 

Cookies

 

Emergent Line uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website, and they are essential to its use. Without these cookies, certain functionality like videos may become unavailable, or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had previously logged in. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to enjoy the full performance of our website correctly or at all. We never place Personally Identifiable Information in Cookies.

 

Blocking and disabling cookies and similar technologies

 

Wherever you're located, you may also set your browser to block cookies and similar technologies. Still, this action may block our essential cookies and prevent our website from functioning correctly, and you may not be able to utilize all of its features and services entirely. You should also be aware that you may also lose some saved information (e.g., saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookies does not delete the cookie from your browser. You will need to do this yourself from within your browser; you should visit your browser's help menu for more information.

 

Payment Details

 

Regarding any credit card or other payment processing details you have provided us, we commit to storing such confidential information in the most secure manner possible.

 

Kids' Privacy

 

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. However, if You are a parent or guardian and aware that Your child has provided Us with Personal Data, please Contact Us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from Our servers.

 

Changes To Our Privacy Policy

 

We may change our Service and policies, and we may need to make changes to this Privacy Policy to reflect our Service and policies accurately. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and allow you to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

 

Third-Party Services

 

We may display, include or make available third-party content (including data, information, applications, and other products services) or provide links to third-party websites or services ("Third- Party Services").

 

You acknowledge and agree that Emergent Line EmergentLine.com shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Emergent Line EmergentLine.com does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

 

Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

 

Information about General Data Protection Regulation (GDPR)

 

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way.

 

What is GDPR?

 

GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have over their personal data.

 

The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

 

What is personal data?

 

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used independently or in combination with other pieces of information to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and ethnicity.

 

The Data Protection Principles include requirements such as:

 

• Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.

• Personal data should only be collected to fulfill a specific purpose, and it should only be used for that purpose. In addition, organizations must specify why they need personal data when they collect it.

• Personal data should be held no longer than necessary to fulfill its purpose.

• People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data and that their data be updated, deleted, restricted, or moved to another organization.

 

Why is GDPR important?

 

GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing more significant fines for breach. But, beyond these facts, it's simply the right thing to do. At Emergent Line, we firmly believe that your data privacy is essential. We already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

 

Individual Data Subject's Rights - Data Access, Portability, and Deletion

 

We are committed to helping our customers meet the data subject rights requirements of GDPR. Emergent Line processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversations and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, and we will not hold it longer than 60 days.

 

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We've been set up as self-service from the start and have always given you access to your data and your customers’ data. Our customer support team is here for you to answer any questions you might have about working with the API.

 

California Residents

 

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

 

We are also required to communicate information about rights California residents have under California law. For example, you may exercise the following rights:

 

• Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

• Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

• Right to Delete. You may submit a verifiable request to close your account, and we will delete Personal Information about you that we have collected.

• Request that a business not sell a consumer's personal data.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

We do not sell the Personal Information of our users.

 

For more information about these rights, please contact us.

 

Please, don't hesitate to contact us if you have any questions. You can do so here.